refund policy

refund policy: How to get your money back


Please read the following carefully and then submit a refund request to us by creating a ticket in the support section.

Refund requests must be clear and acceptable:
√ Before buying, be sure to request a demo account. We have created a demo account so you can test it and if you are not satisfied, do not buy long term service.

√ If your internet speed is slow, you will not be able to see and use IPTV services and then request a refund.

√ The wonderful Dream Shop team is always ready to respond 24 hours a day, seven days a week, and if for any reason you cannot set up your IPTV service, refunds are not included. Please review and learn the necessary tutorials about setting up IPTV.

√ If you make a mistake in choosing the service and complete the payment, contact our support team and your request will be reviewed and you will be able to get your money back. ; payment error; This means you want to buy a 3-month service and mistakenly choose and pay for a year or less.

√ If your account expires after 7 days, your refund request will not be accepted